I've lost my keys. What should I do?
Edited
In case you lose your keys, do not panic. First, try to remember your exact route to see where your keys might have fallen or been forgotten. Then, call your landlord; they may have a spare key and might know a locksmith if necessary. You can find their phone number in your tenant space.
Contact a *locksmith; we recommend the platform Mesdépanneurs. Take the time to compare options and always make sure to request a quote before proceeding with any steps.
In any case, our team is available for any questions from Monday to Friday, from 9 AM to 6:30 PM at 01 42 96 31 46 or use our contact form.
*IMPORTANT: Do not use the numbers found in building lobbies/mailboxes. These are often companies with fraudulent practices.