There is an incident in the apartment, what to do?

The tenant is responsible for any damages that occur in the apartment during their stay. However, you can assist them in organizing the repair (contacting a tradesperson, providing references for the damaged item, etc.).

Since the cost of the repair is their responsibility, you may, depending on the situation:

• Ask them to pay the service provider directly

• Ask them to pay for the replacement of the damaged item

• Deduct the corresponding amount from their security deposit at the end of the rental.

However, if it is a breakdown of equipment caused by wear and tear or if the cost of the repair exceeds the purchase of a new device, the replacement will be your responsibility since it falls outside the scope of repairs for which the tenant is responsible.