During your stay
There is water damage, how to manage it?
In the event of water damage, it is essential to first contact your Non-Occupant Owner insurance (PNO). Under the I.R.S.I insurance agreement, the ten...
There is an incident in the apartment, what to do?
The tenant is responsible for any damages that occur in the apartment during their stay. However, you can assist them in organizing the repair (contac...
What to do if my tenant has a problem with the lock or has lost their keys?
If the tenant informs you of the loss of their keys, ask them to file a loss report with the police and then invite them to contact their insurance. F...
My tenant has inappropriate behavior, what should I do?
The tenant is obligated to carry out the regular maintenance of the housing and the equipment present in the housing. Similarly, they must take care o...