The booking process
Why a Rental Agreement?
The rental agreement is a crucial document as it sets the terms of your rental, the dates of stay, the price, and the check-in and check-out times for...
What does a rental proposal correspond to?
When you receive a rental proposal, the tenant's file has already been validated by us. They have made a payment fingerprint during the credit card tr...
Can I negotiate the dates?
If a rental proposal interests you, but your property is not available for the last two days, for example, you can suggest new dates to the tenant bef...
What is the deadline to accept or decline a rental request?
You have 48 hours to respond to a rental request. The quicker you respond to rental requests, the more your property will be highlighted on our site a...
Can I refuse a rental request?
You are completely free to accept or refuse a rental request. However, please note that the more rental requests you accept, the better your listing w...